The basics of a great response
- Assure the interviewer that you can handle pressure.
- Be honest, but stay positive. If you struggle under pressure, that’s okay.
- Follow up with a concrete example of when you successfully handled stress in the past.
- End on an affirming note: you’ll bring the same skills to this role.
Is working in customer service stressful?
Customer service stress is no exception. Every day, customer service industry workers must juggle demands and complaints of varying degrees of complexity, all in a fast-paced, high-stakes environment. As a result, they are particularly susceptible to both acute and chronic stress.
How do you handle work in high pressure situations?
10 Ways to Show Your Ability to Handle Pressure at Work
- Remain calm, always.
- Stay focused on what needs to be accomplished.
- Help others to get through their taxing day.
- Sidestep the drama and stay positive.
- Get help if you need it.
- Steer clear of too much caffeine.
- Take your breaks.
- Utilize your vacation time wisely.
When do you get asked how you work under pressure?
During a job interview, it’s likely you will be asked how well you work under pressure. Giving a good response may increase your chances of being hired. This is your opportunity to show you are likely to perform well even under difficult circumstances.
How to provide exceptional customer support under pressure?
It is a giving job, a service job. You must be prepared to console, educate, instruct, assist, inform, guide, and hand hold complete strangers while they insult, yell, scream and argue with you. If you are lucky, the customer on the the other end of the phone will treat you like a person, and be civil to you.
Is it easy to work in customer service?
Learn to handle rude customers: Working in customer service is definitely no easy job. The customer service person normally meets with all kinds of customers, some very polite and soft spoken whereas many others are more often , pretty rude. Hence, they learn the knack to deal with people.
Which is an example of working under pressure?
For example you could talk about a time at work when you were really understaffed and there was a lot of work that needed to be done. Rep: ? You get these gems as you gain rep from other members for making good contributions and giving helpful advice.
